Data deletion
Last updated: October 20, 2026
You can delete your data from SocialSync at any time. This page explains how, what happens on the social media platforms when you do, and what to do after removing our app in a platform's settings.
Disconnect a single social media account
In SocialSync, open Accounts and choose Disconnect next to the account. We immediately delete its identifier, username, display name, picture and access tokens.
Delete your whole account
Write to [email protected] from the e-mail address of your account and ask for deletion. We confirm the request, close the account and erase your personal data, connected accounts, posts and uploaded files within 30 days. Copies in our backups disappear within a further 14 days.
After removing our app in Facebook, Instagram, Threads, TikTok, LinkedIn or Google settings
Removing SocialSync in a platform's settings stops our access to that account at once: we can no longer publish to it. The identifier, username and picture we stored remain until you also disconnect the account in SocialSync or write to [email protected] asking us to delete them. We delete them within 30 days of your e-mail, at the latest.
What is not affected
Deleting data in SocialSync never deletes anything on the platforms. Your profiles and the posts and videos already published on Instagram, Facebook, Threads, TikTok, YouTube, X, LinkedIn or Pinterest stay as they are. To remove them, use the platform itself.
Contact
ONEXO.pl Adrian Sokół, ul. Wojska Polskiego 9/D211, 39-300 Mielec, Polska, NIP (tax ID) 8172211997, REGON 526100591, e-mail [email protected].